Terms & Conditions and Privacy Policy

Welcome to Waistaway Ltd

These terms and conditions outline the rules and regulations for the use of Waistaway Ltd’s Website.

Waistaway is located at:

26 Seathwaite, Huntingdon, Cambs, PE29 6UY

Registered number: 05224882

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Waistaway Ltd’s website
if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice
and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website
and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers
to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client
or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake
the process of our assistance to the Client in the most appropriate manner, whether by formal meetings
of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect
of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law
of United Kingdom. Any use of the above terminology or other words in the singular, plural,
capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By using Waistaway Ltd’s website you consent to the use of cookies
in accordance with Waistaway Ltd’s privacy policy.

Most of the modern day interactive web sites
use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site
to enable the functionality of this area and ease of use for those people visiting. Some of our
affiliate / advertising partners may also use cookies.

License

Unless otherwise stated, Waistaway Ltd and/or it’s licensors own the intellectual property rights for
all material on Waistaway Ltd. All intellectual property rights are reserved. You may view and/or print
pages from www.waistawayuk.co.uk for your own personal use subject to restrictions set in these terms and conditions.

You must not:

1. Republish material from www.waistawayuk.co.uk
2. Sell, rent or sub-license material from www.waistawayuk.co.uk
3. Reproduce, duplicate or copy material from www.waistawayuk.co.uk

Redistribute content from Waistaway Ltd (unless content is specifically made for redistribution).

Hyperlinking to our Content

1. The following organizations may link to our Web site without prior written approval:
   1. Government agencies;
   2. Search engines;
   3. News organizations;
   4. Online directory distributors when they list us in the directory may link to our Web site in the same
      manner as they hyperlink to the Web sites of other listed businesses; and
   5. Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls,
      and charity fundraising groups which may not hyperlink to our Web site.

2. These organizations may link to our home page, to publications or to other Web site information so long
   as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or
   approval of the linking party and its products or services; and (c) fits within the context of the linking
   party’s site.
3. We may consider and approve in our sole discretion other link requests from the following types of organizations:
   1. commonly-known consumer and/or business information sources such as Chambers of Commerce, American
      Automobile Association, AARP and Consumers Union;
   2. dot.com community sites;
   3. associations or other groups representing charities, including charity giving sites,
   4. online directory distributors;
   5. internet portals;
   6. accounting, law and consulting firms whose primary clients are businesses; and
   7. educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: (a) the link would not reflect
unfavorably on us or our accredited businesses (for example, trade associations or other organizations
representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed
to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from
the visibility associated with the hyperlink outweighs the absence of link is in the context of general resource information or is otherwise consistent with editorial content
in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Web site information so long as
the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval
of the linking party and it products or services; and (c) fits within the context of the linking party’s
site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website,
you must notify us by sending an e-mail to info@waistawayuk.co.uk
Please include your name, your organization name, contact information (such as a phone number and/or e-mail
address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site,
and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organizations may hyperlink to our Web site as follows:

1. By use of our corporate name; or
2. By use of the uniform resource locator (Web address) being linked to; or
3. By use of any other description of our Web site or material being linked to that makes sense within the
   context and format of content on the linking party’s site.

No use of Waistaway Ltd’s logo or other artwork will be allowed for linking absent a trademark license
agreement.

Iframes

Without prior approval and express written permission, you may not create frames around our Web pages or
use other techniques that alter in any way the visual presentation or appearance of our Web site.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular
link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also
reserve the right to amend these terms and conditions and its linking policy at any time. By continuing
to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our website

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact
us about this. We will consider requests to remove links but will have no obligation to do so or to respond
directly to you.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness
or accuracy; nor do we commit to ensuring that the website remains available or that the material on the
website is kept up to date.

Content Liability

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify
and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any
page on your Web site or within any context containing content or materials that may be interpreted as
libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or
other violation of, any third party rights.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

1. limit or exclude our or your liability for death or personal injury resulting from negligence;
2. limit or exclude our or your liability for fraud or fraudulent misrepresentation;
3. limit any of our or your liabilities in any way that is not permitted under applicable law; or
4. exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a)
are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or
in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort
(including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge,
we will not be liable for any loss or damage of any nature.

Credit & Contact Information

This Terms and conditions page was created at termsandconditionstemplate.com generator. If you have
any queries regarding any of our terms, please contact us.

Welcome to our Privacy Policy

Your privacy is critically important to us.

Waistaway Ltd is located at:

26 Seathwaite, Huntingdon, PE29 6UY and operates weight management clinics from various locations.

Registered number: 05224882

It is Waistaway Ltd’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to www.waistawayuk.co.uk (hereinafter, “us”, “we”, or “www.waistawayuk.co.uk”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

How we use your personal data

 

The data obtained from your using the website and weight management programmes (pharmacy paper records & online patient tracker database) includes IP address, length of visit, patterns of visits and long-term weight management data.

 

We use this data to help us understand, audit and develop our weight management services. These services are offered to the participating pharmacy & healthcare account holders, to the patients participating in the weight management programmes, and those patients/account holders making transactions through the website.

The legal basis for processing this data is through your written consent given on the mandatory Preliminary medical screening forms for those participating in the weight management programmes; your written consent through subscribing to our newsletter and ongoing support; from the written consent given by the account holder on opening an account; or from your use of the website so we can monitor and improve our services.

 

The data will be securely stored in accordance with our data storage policy and retained until such a time that either we deem the data is no longer useful (data may be stored indefinitely) or the personal data is requested to be deleted by the person to which the data relates. You can amend or request a deletion of all your data at any time by clicking the unsubscribe link in the footer of an email you receive from us (not all emails sent will have this option), or by contacting us at info@waistawayuk.co.uk Once a request has been made we will amend or delete the data as requested within 28 days. We will treat your information with respect.

 

 

The data obtained from the opening of an optional online customer registration for patients/clients using the Waistaway online shop.

Data may include any or all of: name, address, email, tel, fax, website, opening times, company owner details.

 

We use this data to help monitor, audit and develop our services, operating our services and website, monitoring back-ups and offering account support.

The legal basis for processing this data is by written consent on opening an account, the proper administration of the website and business, or during the process of agreeing the formation of an account.

 

The data will be securely stored in accordance with our data storage policy and retained until such a time that either we deem the data is no longer useful (data may be stored indefinitely) or the personal data is requested to be deleted by the person to which the data relates. You can amend or request a deletion of all your data at any time by clicking the unsubscribe link in the footer of an email you receive from us (not all emails sent will have this option), or by contacting us at info@waistawayuk.co.uk Once a request has been made we will amend or delete the data as requested within 28 days. We will treat your information with respect.

 

 

The data obtained from the participation of patients on the Waistaway programmes may include any or all of: name, address, tel, email, fax, profile picture, gender, date of birth, registered GP details, other healthcare provider contact details, weight, height, BMI, medical history, prescribed medications, and other notes relating to health status. This data is taken from filling out the Preliminary Medical Screening Form.

 

This data is used by the participating Waistaway pharmacy and NewWeigh for the purpose of monitoring, developing and auditing of the Waistaway pharmacy programme and offering ongoing support for long-term weight management.

The legal basis for processing this data is by written consent by each patient on the mandatory Preliminary medical screening forms, and in our legitimate interests in running the Waistaway business and programmes.

 

The data will be securely stored in accordance with our data storage policy and retained until such a time that either we deem the data is no longer useful (data may be stored indefinitely) or the personal data is requested to be deleted by the person to which the data relates. You can amend or request a deletion of all your data at any time by clicking the unsubscribe link in the footer of an email you receive from us (not all emails sent will have this option), or by contacting us at info@waistawayuk.co.uk. Once a request has been made we will amend or delete the data as requested within 28 days. We will treat your information with respect.

 

 

 

The data obtained from the publication of information posted on our website or social media channels by our patients or account holders (pharmacy, other healthcare professionals or online patient account holders) may be processed for the purpose of publishing such data, and in the management, audit & development of our services and website.

 

The legal basis for processing this data is by your uploading this data into the public domain via social media or other public area, or by written consent allowing us to publish data relating to you. By participating in the Waistaway programme you will have given written consent to allowing the data obtained throughout the programme to be released to both the participating pharmacy or healthcare professional, and to NewWeigh. This data may be published with anonymity maintained unless written consent is provided by you.

 

The data will be securely stored in accordance with our data storage policy and retained until such a time that either we deem the data is no longer useful (data may be stored indefinitely) or the personal data is requested to be deleted by the person to which the data relates. You can amend or request a deletion of all your data at any time by clicking the unsubscribe link in the footer of an email you receive from us (not all emails sent will have this option), or by contacting us at info@waistawayuk.co.uk . Once a request has been made we will amend or delete the data as requested within 28 days. We will treat your information with respect.

 

 

 

The data obtained through information you have submitted to us on enquiring about our services, accounts or for ongoing support may be processed to help monitor, develop and audit our services. The data may contain your name, email address, address, telephone and other personal details you have submitted in your enquiry including metadata arising from any online query using one of our website contact forms.

 

 

We use this data to help monitor, audit and develop our services, operating our services and website, and offering patient support (current, past and future) & account support.

The legal basis for processing this data is by your accepting our right to reply to your request and our legitimate interests in maintaining records to which we can refer, and to help monitor, develop and audit our services. This data will not be used for ongoing marketing of our services unrelated to the original enquiry or offers, unless written consent is provided.

 

The data will be securely stored in accordance with our data storage policy and retained until such a time that either we deem the data is no longer useful (data may be stored indefinitely) or the personal data is requested to be deleted by the person to which the data relates. You can amend or request a deletion of all your data at any time by clicking the unsubscribe link in the footer of an email you receive from us (not all emails sent will have this option), or by contacting us at info@waistawayuk.co.uk. Once a request has been made we will amend or delete the data as requested within 28 days. We will treat your information with respect.

 

 

The data obtained through your subscribing to ongoing support and newsletters may include name, address, email, telephone and purchase history for patients, and additional details for pharmacy and healthcare professionals including fax number, staff position and company owner details.

 

We use this data to help us understand, audit and develop our weight management services to and with the participating pharmacy & healthcare account holders, and to the patients participating in the weight management programmes and those patients/account holders making transactions through the website. The data will allow us to send marketing materials in the form of ongoing support and newsletters.

The legal basis for processing this data is through your written consent given on the mandatory Preliminary medical screening forms for those participating in the weight management programmes, your written consent through subscribing to our newsletter and ongoing support, from the written consent given by the account holder on opening an account. From your use of the website we can, without express consent, only use the data to help monitor, audit and improve our services. Without your express consent we will not send you any marketing.

 

The data will be securely stored in accordance with our data storage policy and retained until such a time that either we deem the data is no longer useful (data may be stored indefinitely) or the personal data is requested to be deleted by the person to which the data relates. You can amend or request a deletion of all your data at any time by clicking the unsubscribe link in the footer of an email you receive from us (not all emails sent will have this option), or by contacting us at info@waistawayuk.co.uk. Once a request has been made we will amend or delete the data as requested within 28 days. We will treat your information with respect.

 

The data obtained through your purchase of our goods or services, either directly or online may include your name, contact details, delivery addresses, card details and transaction details.

 

We use this data to facilitate the supply of the purchased goods and services, and the maintaining of proper records of the transactions.

The legal basis for processing this data is by your accepting the right for us to hold such data in order to perform the supply and for the proper administration of the transaction. We may also use the transaction data to maintain, develop and audit our website and services.

 

The data will be securely stored in accordance with our data storage policy and retained until such a time that either we deem the data is no longer useful (data may be stored indefinitely) or the personal data is requested to be deleted by the person to which the data relates. You can amend or request a deletion of all your data at any time by clicking the unsubscribe link in the footer of an email you receive from us (not all emails sent will have this option), or by contacting us at info@waistawayuk.co.uk. Once a request has been made we will amend or delete the data as requested within 28 days. We will treat your information with respect.

 

 

We may also process the data held (as listed above), personal or otherwise, where absolutely necessary for any legal proceedings, insurance related issues, in the obtaining of professional advice or risk management.

 

Please do not send us any other person’s data unless you have their express permission.

 

 

Who will be able to view, store and process your personal data?

 

We use Zen, Google and Mailchimp to store our data and manage back-ups securely.

We do not sell or disclose personal data to third parties. Waistaway Ltd uses contractors to provide services solely for the monitoring, administration, audit, development and general running of the company. The main companies currently contracted by Waistaway Ltd are:

 

Logistics: FedEx, Royal Mail, MyHermes

Payment Services Providers: WorldPay, PayPal, Stripe

Data storage and Backup: Google, DigitalOcean

Pharmacy & other service providers: www.waistawayuk.co.uk

Pharmacist: Gareth Evans MRPHarmS, Healthtopia Ltd

Online sales: WordPress & Woocommerce, eBay, Amazon

Marketing: Mailchimp

 

For a full list of contractors please contact Waistaway Ltd.

 

Your rights under GDPR

The right to be informed
The right of access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
Rights in relation to automated decision making and profiling.

Please visit the ICO website for full details on your rights

 

The Data Protection Officer for Waistaway Ltd

 

Please contact Waistaway Ltd for details

Website Visitors

Like most website operators, Waistaway Ltd collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Waistaway Ltd’s purpose in collecting non-personally identifying information is to better understand how Waistaway Ltd’s visitors use its website. From time to time, Waistaway Ltd may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Waistaway Ltd also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on www.waistawayuk.co.uk blog posts. Waistaway Ltd only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to Waistaway Ltd’s websites choose to interact with Waistaway Ltd in ways that require Waistaway Ltd to gather personally-identifying information. The amount and type of information that Waistaway Ltd gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at www.waistawayuk.co.uk to provide a username and email address.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Advertisements

Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Waistaway Ltd and does not cover the use of cookies by any advertisers.

Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Aggregated Statistics

Waistaway Ltd may collect statistics about the behavior of visitors to its website. Waistaway Ltd may display this information publicly or provide it to others. However, Waistaway Ltd does not disclose your personally-identifying information.

Cookies

To enrich and perfect your online experience, Waistaway Ltd uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Waistaway Ltd uses cookies to help Waistaway Ltd identify and track visitors, their usage of www.waistawayuk.co.uk, and their website access preferences. Waistaway Ltd visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Waistaway Ltd’s websites, with the drawback that certain features of Waistaway Ltd’s websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Waistaway Ltd’s use of cookies.

E-commerce

Those who engage in transactions with Waistaway Ltd – by purchasing Waistaway Ltd’s services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Waistaway Ltd collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Waistaway Ltd. Waistaway Ltd does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Acceptance of Orders

Payment is required in advance of processing your order. The debit or credit card details you give to us will be validated before your order can be accepted and only then will we will send you an e-mail to confirm that your order has been accepted. Please keep an email copy record. Our acceptance of your order brings about a legally binding agreement between us. Payment; in Sterling (£), will be debited to your account before dispatch of your order. We accept payment by PayPal and most debit or credit cards. All cardholders are subject to validation checks and authorisation by the card issuer. If your card issuer refuses to authorise payment your order will not be processed and therefore Waistaway will have no liability for fulfilling your order or delivery.

We do not store customer credit card details nor do we share customer details with any 3rd parties.

Pricing

Although Waistaway maintains accurate pricing, prices may change from time to time. The correct price will be that applied when you select an item and that price at checkout. Prices are quoted in Sterling and include VAT, where applicable. Waistaway Ltd is not VAT registered.

Delivery Policy

Orders will only be processed on receipt of an authorised payment by the electronic payment system (currently “PayPal”). It is Waistaway’s policy to process all orders placed for which funds have been received within 24 hours. Orders received before 12pm Monday to Friday inclusive (excl Bank Holidays) will be dispatched the next day and sent by MyHermes. The parcel should arrive within 3 to 5 working days after dispatch.

Returns, Refunds and Cancellation Policies

If an individual receives an incomplete, damaged or delayed shipment, they should call the Order Line 03330 230 9204 with their order details. Waistaway will endeavour to make good the situation as quickly as possible depending on the nature of the problem. This endeavour is in addition to your statutory rights.

All damaged or incomplete shipments must be inspected upon delivery and claims made within 24 hours. Claims cannot be accepted after this time. If there is obvious damage to the shipment when it arrives, the individual should mark this clearly on the carrier’s documentation.

Refunds and requests to return orders are not accepted.

Substitutions Policy

Waistaway do not accept back-orders, therefore should items you require not be available, you are encouraged to select an alternative. The company has no right to substitution.

Terms of business

In the case of any incidents, claims or losses these would be settled in a UK court, in line with the jurisdiction set out in our professional indemnity policy.

Business Transfers

If Waistaway Ltd, or substantially all of its assets, were acquired, or in the unlikely event that Waistaway Ltd goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Waistaway Ltd may continue to use your personal information as set forth in this policy.

Privacy Policy Changes

Although most changes are likely to be minor, Waistaway Ltd may change its Privacy Policy from time to time, and in Waistaway Ltd’s sole discretion. Waistaway Ltd encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

This privacy policy was created at termsandconditionstemplate.com. If you have any questions about this Privacy Policy, please contact us via email or phone 0330 230 9204.